SHIPPING AND DELIVERY
Find out what our customers think of our products
We are proud to offer international shipping services that currently operate in over 100 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 100 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-3 day processing time.
||*Estimated Shipping Time
||9-15 Business days
||10-16 Business days
|Australia, New Zealand
||8-16 Business days
||15-22 Business days
||10-20 Business days
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped out from our warehouse. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours after payment. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Crazofgame (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://crazofgame.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So good to old time game day Arthur Jell ㅋ ㅋ
Fast shipping, all game hits, consider it the best cartridge for nintendo super famicom, the case looks like original, recommend it to all friends
decent value for old time gamers
Chic cartridge, excellent purchase, thanks to the store!
Karik worker, in the castellania
Delivery is fast, quality is quite good. The games work on the console snes version of the NTSC-J (original without any modifications) almost all games in english. There is very little in japanese but in them it does not matter much. The cartridge is very close to the original. Even there is an inscription that is made in japan and branded bolts of the nintendo and their logo on the back cover, everything is supposed to be))) the goods are good!
Very good product the cartridge is really irreproachable the quality is very similar to that of time and no worries with the console it plugs and withdraws without problem like a real and games Works all without the slightest worries the top of the top and to return to the menu of selection of games there is just to press reset I strongly advise for those who have the console
Karik came pretty quickly, packed was good, no defects found! All the games did not check, but the main ones that were needed are launched .. In general, thanks to the store, the purchase is satisfied...
Excellent quality! very fast delivery. almost all versions of igor american!!!