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 Return & Refund

Thank you for joining our website. We do hope that you find the trustworthy vendor. we promise to do our best to deliver amazing customer service. Here are some things you need to know about refund policy before purchasing to protect your privileges.

  • You will receive full refund via PayPal if you do not receive them within the guaranteed time (maximum 30 delivery days)
  • We offer replacement or full refund if you receive the wrong/broken items or the items are not as advertised
  • If you no longer want the product right after you receive, please contact us via email: sales@crazofgame.com with PayPal transaction ID or order number then we will send you the guide for return process.

We do NOT issue the refund if:

  • your order does not arrive due to factors within your control (e.g. the provided shipping address is not correct)

*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on https://crazofgame.com/contact-us/ page*

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be cancelled and we are not responsible for any refund or return due to this kind of reason

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Thanh Ha, Ha Noi, Vietnam +84-0356232989 sales@crazofgame.com

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